The radio:
(https://d3axvdqkyu09xk.cloudfront.net/attachments/upload_2023-7-3_10-37-34-png.103673/)
cost - around $70 USD.
Covers LW, MW (AMBCB), FM and Sw 3-30 Mhz. Am FM, SSB (USB/LSB) has an audio filter.
Comes with wire antenna and rechargeable LiPO cell commonly used in Cell phones. Rechanges via a USB-Micro port. All digital. New style SDR radio.
Note - there are no long wave commercial services in the US or Canada. You can hear so-called UTEs like NDBs.
Short, blunt review - if you want this for listening to Shortwave, don't waste your money. Suffers badly from AM broadcast blow by. External wire antenna just makes it worse.
For AM reception, does well IF used with a loop antenna like the AN-2oo. Works well on FM.
The SW, USB/LSB and bandwidth filter works. IF you don't get buried in local AM station bleed thru.
This is a same radio sold by Country Comm - don't believe the hype.
If you live in the sticks - well away from commercial AM transmitters, this may work for you.
I can copy CW and the audio filters make this work. As an alternate for a primary communication RX, not a good choice.
I guess I should have known that for ~$70 bucks, you are not going to get much. Because you don't.
Compared to my Sangean ATS-909, there is no comparison. The -909 is more expensive, but you do get what you pay for with this rig.
Ping me if you have specific questions, I 've had and used this radio for more than 6 months.
Bottom line
IMO - Do not buy. No value for the SW listener in a city/urban environment.
As always - YMMV
I've mainly been interested in this radio as a handheld for bug out, hiking etc. is there another handheld you would recommend?
Did you check the firmware version on the Tecson? In my research in swling.com the firmware went thru a major upgrade. And solved some key issues. I seem to recall the issue you are having. Iirc.
Who did you buy it from? Apparently there is a seller in Amazon named Anne. Who always sells them with the current firmware.
Here are some helpful links from swling.com. i did not reread them. But there is several mentions of problems with the case. And some phonics problem. I did not read alot about the problem you're having. But there might be something there. Also I do not know where all of these guys are located that are reviewing it.
But read the comments too. They are as valuable as the reviews themselves.
https://swling.com/blog/2021/06/dan-reviews-latest-firmware-version-of-the-tecsun-pl-368-and-shares-list-of-hidden-features/
https://swling.com/blog/2021/04/dan-reviews-the-tecsun-pl-368-large-receiver-features-in-smaller-vertical-handheld/
https://swling.com/blog/2021/07/tecsun-pl-368-an-everyman-review/
I bought my unit about a year ago - it was current then. It was purchased off of Amazon (sorry) from Tecsun.
If I was limited to just one SWl type portable the ATS-909X2 would be my choice. My -909 works the treat, but the mods once sold by Radio Labs ( modifications - RadioLabs (https://www.radiolabs.com/modifications/) ) were incorporated by Sangean in the newer "X" models.
See ATS-909X2 FM/SW/MW/LW/Air Receiver│SANGEAN Electronics (https://www.sangean.com/en/product/ats-909x2-graphite) for tech specs. Cost is under $300 - but remember, this is the brand's Flagship unit.
My older radio set is stable enough to use as a monitor/spotter for ham radio and is often used as a secondary rig while in the field.